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A Bird's Eye View of ERP
posted by John Spacey, February 26, 2011
Enterprise Resource Planning (ERP) is software designed to support all major business functions within an organization.
The scope of ERP includes Supply Chain, Finance, Customer Relationship Management, Human Resources, Manufacturing, Project Management, Workflow, Business Intelligence, Collaboration, Integration and Data Services.
With such broad scope — ERP software is amongst the most expensive to implement. For large organizations total costs can easily run into the hundreds of millions of dollars.
Supply Chain ManagementSupply Chain Management (SCM) supports the process of transforming materials into finished products and delivering those products to end customers.
FinanceFinance supports corporate financial processes and financial risk management.
Customer Relationship Management (CRM)CRM manages interactions with customers and sales prospects. It supports sales, marketing and customer service processes.
Human ResourcesSupports key HR processes, information, strategy and standards.
ManufacturingERP evolved from early manufacturing systems. Many ERP packages have extensive support for manufacturing planning.
Project ManagementTools for managing complex projects.
Common ComponentsERP software packages typically offer components such as workflow, business intelligence, collaboration, data integration and security tools.
Industry VerticalsMany ERP software packages support thousands of processes — it is not possible to have a single solution for all industries.
Most ERP companies offer solutions with industry specific tools, data models and processes.
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