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Business Process Management (BPM)


Learn about software is driving business optimization in about 90 seconds.



Who ever came up with BPM terminology had a good sense of humour.

Learn about a critical management approach for optimizing your business.

6 Steps To Business Process Management Success »

BPM vs BPM »



Back-to-basics ITIL definitions that may serve as a useful executive overview.

The exciting world of ITIL metrics.

Understanding your vulnerabilities is the first step to managing risk.

The most important diagram in all of business architecture — without it your EA efforts are in vain.


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