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John, Spacey. "10 Types of Service Quality." Simplicable, November 13 2016. Web.
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John, Spacey. (2016, November 13). 10 Types of Service Quality. Simplicable.
Retrieved from: https://simplicable.com/quality/service-quality

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John, Spacey. "10 Types of Service Quality." Simplicable, November 13 2016. https://simplicable.com/quality/service-quality.

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John, Spacey. 2016. 10 Types of Service Quality. Simplicable, November 13. https://simplicable.com/quality/service-quality.

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