|Overview: Defensive Design|
Anticipating risks and designing them out.
SafetyRisk reductionIncreased user satisfactionDecreased support costs
What is Defensive Design?
John Spacey, updated on August 16, 2016
Defensive design is the practice of mistake proofing a design. It is based on the assumption that if there is a "wrong way" to use something, customers will find it. Defensive designs reduce human error and other risks by anticipating them and designing them out. For example, cars may be designed such that you can't suddenly put them into reverse when you're moving forward.
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