Revenue
Missed opportunities for revenue.Follow up with customers after they leave the showroom to try to recover deals and close.
Cost
Cost control and reduction.Save costs by continually reviewing project risks to cancel projects that are likely to fail early.
Professionalism
Meeting the expectations of a role or profession.Avoid personal conversations in front of customers.
Self Direction
The ability to handle things independently.Take action to clear issues independently without direction from management.
Communication
Communication such as meetings, public speaking, messages and documents.Become more active in the team meeting by presenting ideas and taking on action items.
Time Management
The productive and professional use of time.Prepare for project design meetings to improve the productivity of these sessions.
Cooperation
Openness to ideas and working positively with others. Applies to employees that are overly independent, adversarial or who try to sideline rising talent.Give junior members of the sales team the opportunity to shine in front of customers.
Work Quality
The quality of deliverables.Deliver diagrams and data tables that are readable, high resolution and use all available space in your reports and presentations.
Customer Service
The pursuit of customer satisfaction.Maintain an ever-pleasant demeanor in front of customers including those you perceive as difficult.
Diligence
Demonstrating attention to detail in work.Systematically proofread communications before disseminating to customers and other stakeholders.
Decision Making
Improving the quality or speed of decisions.Document and communicate a decision rationale when you reject stakeholder requests.
Throughput
The amount of work that an individual or team is completing.Ship more code changes.
Productivity
The amount of value created by an individual or team. This is often related to prioritization and throughput.Sideline distractions to ship more client deliverables.
Efficiency
The amount of value created by capital such as a machine.Avoid over-purchasing software licenses that go unused for extended periods of time.
Leadership
Getting people moving is the same direction.Take the initiative to resolve project issues and establish technical direction.
Visibility
Developing as a force and presence in an organization.Push-in to meetings with business units to increase visibility.
Creativity
Doing what is beyond the obvious.Seek creative ways to reduce tensions with other members of the team.
Knowledge
Areas for learning.Improve your product knowledge.
Experience
An area where someone needs more real world experience.Gain experience handling complex customer queries.
Summary
Areas where an individual seeks to further improve their talents, skills, knowledge and depth of experience.
