RevenueMissed opportunities for revenue.
Follow up with customers after they leave the showroom to try to recover deals and close.
CostCost control and reduction.
Save costs by continually reviewing project risks to cancel projects that are likely to fail early.
ProfessionalismMeeting the expectations of a role or profession.
Avoid personal conversations in front of customers.
Self DirectionThe ability to handle things independently.
Take action to clear issues independently without direction from management.
CommunicationCommunication such as meetings, public speaking, messages and documents.
Become more active in the team meeting by presenting ideas and taking on action items.
Time ManagementThe productive and professional use of time.
Prepare for project design meetings to improve the productivity of these sessions.
CooperationOpenness to ideas and working positively with others. Applies to employees that are overly independent, adversarial or who try to sideline rising talent.
Give junior members of the sales team the opportunity to shine in front of customers.
Work QualityThe quality of deliverables.
Deliver diagrams and data tables that are readable, high resolution and use all available space in your reports and presentations.
Customer ServiceThe pursuit of customer satisfaction.
Maintain an ever-pleasant demeanor in front of customers including those you perceive as difficult.
DiligenceDemonstrating attention to detail in work.
Systematically proofread communications before disseminating to customers and other stakeholders.
Decision MakingImproving the quality or speed of decisions.
Document and communicate a decision rationale when you reject stakeholder requests.
ThroughputThe amount of work that an individual or team is completing.
Ship more code changes.
ProductivityThe amount of value created by an individual or team. This is often related to prioritization and throughput.
Sideline distractions to ship more client deliverables.
EfficiencyThe amount of value created by capital such as a machine.
Avoid over-purchasing software licenses that go unused for extended periods of time.
LeadershipGetting people moving is the same direction.
Take the initiative to resolve project issues and establish technical direction.
VisibilityDeveloping as a force and presence in an organization.
Push-in to meetings with business units to increase visibility.
CreativityDoing what is beyond the obvious.
Seek creative ways to reduce tensions with other members of the team.
KnowledgeAreas for learning.
Improve your product knowledge.
ExperienceAn area where someone needs more real world experience.
Gain experience handling complex customer queries.