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3 Examples of a Compliance Rate

 , March 09, 2020
A compliance rate is the percentage of entities or instances that conform to a policy, process, procedure, control, rule, regulation or law. This is commonly used as a business metric or audit reporting measure. The following are illustrative examples.


A telecom company has a policy that customer service representatives maintain a friendly demeanor towards customers. The firm samples customer interactions on a monthly basis to gauge compliance with this policy. In a given month, they find that 84 out of 1000 interactions are unfriendly.
Compliance rate = ((1000-84) / 1000) x 100 = 91.6%


An organization has a formal process for requesting system access that considers information security and segregation of duties. They audit system access to determine how many system ids appear to have been created without going through the required process. The audit finds that of 4560 ids created in a year only 72 were created according to the process.
Compliance rate = (72 / 4560) x 100 = 1.6%


A city implements a new building code for the minimum width of exterior doors. They inspect 90 new buildings and find that 2 failed to comply with the new code.
Compliance rate = ((90-2) / 90) x 100 = 97.8%


As a generic formula compliance rate is calculated as:
Compliance rate = ((total - noncompliances) / total) × 100
Overview: Compliance Rate
The percentage of entities or instances that conform to a policy, process, procedure, control, rule, regulation or law.
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Administrative Burden
Audit Trail
Chinese Wall
Compliance Rate
Compliance Risk
Compliance Testing
Conflict Of Interest
Consumer Protection
Dual Agency
Cooling Off Period
Fiduciary Duty
Information Security
Fair Competition
Internal Controls
Fee Splitting
Internal Issues
Regulatory Risk
Independent Knowledge
Reputational Risk
Right To Know
Insider Information
Right To Repair
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Self Dealing
IT Governance
Know Your Customer
Legal Fiction
Material Information
Non Repudiation
Price Fixing
Price Gouging
Sale Above Advertised Price
Segregation Of Duties
Tone At The Top
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