Accessible | Accurate |
Adaptable | Aesthetically Appealing |
Applicable | Attractive |
Authentic | Available |
Balanced | Beneficial |
Candid | Charming |
Classy | Clean |
Clear | Coherent |
Comfortable | Compatible |
Compelling | Compliant |
Composed | Concise |
Conforms to Expectations | Consistent |
Convenient | Cool |
Creative | Credible |
Cultured | Custom |
Cute | Dignified |
Diligent | Durable |
Ease to Learn | Easy to Maintain |
Easy to Operate | Easy to Use |
Efficient | Elegant |
Engaging | Enjoyable |
Entertaining | Error Free |
Ethical | Expert |
Extensible | Factual |
Fair | Fashionable |
Fast | Fault Tolerant |
Feature Rich | Fine |
Fitting | Flexible |
Foolproof | Friendly |
Functional | Good Location |
Handy | Harmonious |
Healthy | Helpful |
High Performance | High Standard |
High-grade | Honest |
Imaginative | Informative |
Inspiring | Instrumental |
Intense | Large |
Lavish | Light |
Logical | Lush |
Luxurious | Magical |
Maintainable | Meaningful |
Meticulous | Mistake Proof |
Natural | Notable |
Open | Operable |
Opulent | Organized |
Ornate | Peaceful |
Personalized | Picturesque |
Polished | Polite |
Posh | Powerful |
Practical | Precise |
Premium | Private |
Productive | Professional |
Prompt | Quiet |
Realistic | Recyclable |
Refined | Refreshing |
Regenerative | Relevant |
Reliable | Renewable |
Reputable | Resilient |
Responsive | Reusable |
Rich | Robust |
Safe | Satisfactory |
Scalable | Secure |
Sensible | Serviceable |
Simple | Sincere |
Skilled | Small |
Smart | Soft |
Sophisticated | Stable |
Standards Compliant | State of the Art |
Straightforward | Strong |
Sturdy | Stylish |
Substantial | Suitable |
Sumptuous | Supple |
Sustainable | Talented |
Tasteful | Tasty |
Textured | Thick |
Thin | Timely |
Touching | Tough |
Transparent | Trustworthy |
Unambiguous | Unassuming |
Uncomplicated | Uniform |
Unique | Usable |
Useful | Valuable |
Visually Appealing | Vivid |
Well Crafted | Well Designed |
Well Framed | Well Structured |
Product Quality
The basic dimensions of product quality including all the things that potentially make a product valuable to customers.
Service Quality
The quality of services including those provided by employees and those that are automated. This includes objectives measures such as reliability and customer perceptions of service quality.
Design Quality
The overall value of a design to customers in areas such as functionality, usability and efficiency.
Build Quality
The quality of manufacturing or the craftsmanship that goes into a product. Build quality also includes the quality of materials or ingredients.
Look and Feel
Words commonly used to describe the look and feel of products or service environments such as the lobby of a hotel. Aesthetics and overall sensory experience such as smell are critical elements of quality.
Perceived Quality
Words to describe customer perceptions of quality. For example, a customer might describe a product with useful functions that is highly usable and reliable with a term such as "handy."
