Analysis | Answering Inquiries |
Approvals | Architectural Design - e.g. software architecture |
Assigning Work | Audits |
Backups | Benchmarking |
Bookkeeping | Budget Administration |
Budget Planning | Building & Sustaining Relationships |
Building Support | Business Cases |
Business Plans | Business Writing |
Change Management | Clearing Issues |
Coaching | Coding |
Compliance Reporting | Configuration |
Consulting | Customer Advocacy |
Customer Communications | Customer Service |
Data Analysis | Decision Making |
Design | Documentation |
Estimates | Event Planning |
Exception Handling | External Communication |
Financial Approvals | Financial Reporting |
Gap Analysis | Generating Ideas |
Goal Planning | Handling Requests |
Implementation / Launch | Incident Management |
Influencing | Information Design |
Inspections | Installation |
Internal Communication | Interviewing |
Knowledge Transfer | Lead Generation |
Lessons Learned | Logistics & Delivery |
Maintenance | Market Research |
Marketing Optimization | Measurement |
Media Production | Meeting Agendas |
Meeting Minutes | Negotiation |
Networking | Onboarding |
Organization | Partner Management |
Performance Reviews | Planning |
Policy Implementation | Presentations |
Prioritization | Problem Solving |
Procedures | Process Approvals |
Process Execution | Process Monitoring |
Process Optimization | Process Oversight |
Procurement | Project Oversight |
Project Planning | Project Sponsorship |
Proposals | Prototypes |
Providing Direction | Providing Feedback |
Public Relations | Public Speaking |
Quality Control | Recruiting |
Repair | Reporting |
Research | Reviews |
Risk Analysis | Risk Mitigation |
Sales Meetings | Sales Proposals |
Sales Quotes | Scheduling |
Scripting | Setting / Managing Expectations |
Stakeholder Management | Strategy Planning |
Supervision | Team Building |
Testing | Tidying & Cleaning |
Training | Travel Planning |
Troubleshooting | Validating Ideas & Business Experiments |
Vendor Management | Visual Design |
Work Coordination | Work Processes |
Tracking Work Tasks
Work tasks can be planned, organized, monitored and reported using a variety of methods. The selection of these methods depends on the complexity, duration and nature of the tasks as well as your working style. The following are common ways to track work tasks.- Formal projects complete with a work breakdown structure and milestones.
- Processes for repeated tasks that may be semi-automated and orchestrated with workflow tools.
- Procedures and checklists for repeated tasks that are relatively lightweight.
- Action items for one-time tasks that need to be coordinated, monitored and reported.
- To-do lists for one-time tasks that are lightweight and not widely reported.
- Informal and ad hoc methods such as email inboxes or sticky notes.
| Overview: Work Tasks | ||
Type | ||
Definition (1) | Efforts that can be assigned, monitored and completed. | |
Definition (2) | The lowest level of work that is assigned, monitored, delivered and evaluated in an organization. | |
Related Concepts | ||
