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Business operations, or simply operations, are the repeatable elements of a business that can be highly optimized through process improvements such as automation. Secondary processes that aren't revenue critical aren't usually considered operations. The term operations also has a back-office feel to it. Customer or market facing activities such as marketing, sales, trading and new product development aren't typically considered operations. In many cases, marketing and sales have separate marketing operations and sales operations teams that perform back-office functions.ExamplesThe exact categorization of teams as operations depends on the industry. It is common for information technology, manufacturing, logistics, service delivery and customer service to be considered operations.|
Type | | Definition (1) | The core business processes of an organization. | Definition (2) | The repeatable, revenue-critical capabilities of a business that can be highly optimized. | Also Known As | Operations | Related Concepts | |
Management
This is the complete list of articles we have written about management.
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A guide to management techniques.
A list of techniques for developing and implementing a strategy.
The basics of productivity.
A guide to project management.
The common types of internal benchmarking.
A definition of internal customer with examples.
A definition of business optimization with examples.
The common types of team objective.
A definition of internal stakeholder with examples.
An overview of the different types of management planning.
A definition of management with examples.
A list of management accounting examples.
A management approach that examines the constraints that are holding an organization back.
A definition of target costing with examples.
A definition of continuous improvement with examples.
An overview of takt time with calculation formula and example.
The difference between lead time and cycle time explained with an example.
How to calculate productivity with 3 examples.
A definition of complexity cost with examples.
The definition of run rate with calculation examples.
The definition of managerial economics with examples.
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