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top   »  management   »  management strategy   »  business process reengineering

What is Business Process Reengineering?

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Business process reengineering, or BPR, is a rethink of an organization or team's existing business processes and workflows. The goal is to streamline processes to make them faster and cheaper. Goals may also include quality improvements and risk management objectives.
A focus of business process reengineering is dropping steps that may be duplicative, low value or generally irrational. In many cases, an organization's processes and the information systems that support them are far from optimized. The promise of business process re-engineering is to optimize or partially-optimize processes.
In practice, business process reengineering efforts often fail due to the complexity of transforming an organization and information technology platform to support new processes. In other words, organizations tend to underestimate the effort and commitment required to change processes.
Overview: Business Process Reengineering
Function
Management strategy
Value
Strategy implementation
Process efficiency
Quality improvement
Risk management
Common Pitfalls
Practitioners commonly advocate taking a holistic view of enterprise processes resulting in a project of great scope. Organizations tend to underestimate the cost, time and commitment required to adapt information technology to support process change.
Change management challenges such as resistance to change.

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