DiversificationA product development manager targets two product launches in a year with an initial market penetration rate of at least 5% within three months of launch.customer service representative aims to improve their ability to read customer needs and preferences to achieve an average customer satisfaction rating of 4.1 out of 5. touch base will all major accounts on a quarterly basis to identify at least 10 opportunities for upselling.
PurchasingAn organic cosmetics company targets direct purchase agreements with several organic farmers to reduce costs for a key product ingredient by 10% or more. mockups by 3 days per project with tools for developing 3D models that can then be used in animation architecture and ordered as physical models from a partner. turnaround time to set up a new customer in billing systems to one business day from three.segregation of duties for hiring and setting compensation. They aim to have 100% of new hires under these controls so that executives can't hire their friends and give them unreasonably large compensation packages.microplastic that is dangerous to marine environments. They aim for the firm's products to be 100% microplastic free within 8 months.culture fit of candidates and detect situations where managers are bringing in friends who aren't well suited to a role. This effort will be measured by the average first year performance review scores of new employees with a goal of a 7% improvement in average scores.mean time to repair for incidents to 17 minutes from 26 minutes.reduction of concentration risk by producing 4 new crops to represent 10% of revenue within a year.brand recognition of 44% with a large promotional campaign.fast moving consumer goods firm develops a goal to transform the brand image of a product by improving product and packaging quality. The target is to increase prices by 20% while at the same time increasing unit volumes by 5%.quality assurance manager targets uptime of 99.9% for an IT service that has experienced significant downtime in the past 4 months. This will be achieved by assigning the firm's top software architect to identify and implement stability and operability upgrades.
Software DevelopmentA software developer sets a goal to reduce their defects per thousand lines of code to 15 from 20. coach two junior software developers. This will be measured with feedback from the developers and their managers.lessons learned sessions that examine real interactions with customers to develop know-how to improve customer service. The goal is to hold sessions monthly with all staff to review at least 3 failed and 3 successful interactions to identify and document new techniques, processes and practices.
Project ManagementA project manager targets delivery of a major project with schedule and budget variance both below 5%.research and development team plans to develop a new lighter weight composite material for snowboards that conforms to a list of 25 requirements. The target is to reduce the weight of finished snowboard products by at least 18% without any loss of quality such as flexibility.
Executive ManagementA CEO plans to improve revenue per employee to $370,000 within two years by introducing self-service features into retail locations.legacy system by replacing it with a cloud service. This will result in reduced license fees and other cost savings of $440,000 per annum.stakeholders. The target is to lead two projects in a year with stakeholder feedback and project metrics such as schedule variance acting as measurements.
OperationsA manufacturing manager plans to remove a bottleneck on a production line with new equipment that will increase the throughput of the line by 16%.
Asset ManagementA data center facility manager plans to reduce the power costs of a facility by 16% with the installation of a solar panel system.
Metrics & MeasurementsA data center operations manager plans to measure electricity consumption at the rack and customer levels in order to manage power constraints at a facility. The goal is to reduce power consumption by 10% by identifying customers who are violating their terms of service.
ReportingAn IT manager develops a target to provide all business units with a report of the IT costs related to their use of systems, applications and IT services. The goal is to have 100% of costs included in the report for 6 major business units.
Financial ManagementA chief information officer develops a program of accounting for the costs of projects and operations to improve accountability for spending. The goal is to give the CEO a revenue-to-IT-spend ratio for six major business units. This will be used to cut IT costs by at least 10% to improve efficiency.business capabilities required to launch, manage and measure advertising campaigns that are fully coordinated across electronic, physical, direct and broadcast media channels. The goal is to have capabilities fully operational within 9 months within a budget of $3 million.business analyst has a goal to perform a gap analysis for a billing process to identify ways to reduce bill generation failures from 100 a month to less than 20.
Human ResourcesA human resources manager has a goal to improve the two year retention rate of new employees to 90% by providing more support to new employees including an extensive onboarding process.public relations manager has a target to improve positive public perceptions of a firm to 71% by working with media partners to publicize changes to operations and products that reduce environmental impacts.
SustainabilityA house builder has a goal to increase its use of sustainable materials to 80% with a secondary goal to reduce the use of indoor materials that emit volatile organic compounds to zero.resilience of the firm as employees increasing commute great distances such that they can't come into the office if there are transportation and communications disruptions. This will be measured with improvement to average commute time as a work-life balance metric.
OverviewEmployee goals are things an employee plans to achieve in a period of time. These can include business outcomes and meaningful steps towards outcomes.
NotesIn many cases, organizations differentiate between goals and objectives whereby goals are end-targets and objectives are meaningful steps on the path to goals. Goals are often designed to be specific, measurable, achievable, relevant and time-bound or SMART.
|Overview: Employee Goals
Target results for an employee's performance.