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45 Examples of Experience Goods

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An experience good is a product or service that is experienced as opposed to owned or consumed. These are considered difficult to evaluate in advance as you can't hold an experience in your hands and take a look at it. As such, experience goods rely on ratings, reviews and word of mouth. The following are common examples of an experience good.
Restaurants
Hotels
Resorts
Concerts
Festivals
Video games
Virtual reality
Immersive experiences
Travel
Tours
Spas
Personal services
Movies
Streaming media
Social media
Music
Theme parks
Amusement parks
Haircuts
Salons
Beauty services
Theatrical performances
Nightclubs
Cafes
Sporting events
Comedy shows
Museums
Art exhibitions
Recreation facilities
Escape rooms
Circuses
Media
Karaoke
Martial arts
Dance classes
Ski resorts
Campgrounds
Agritourism
Catering
Zoos & aquariums
Sightseeing attractions
Historical sites
Gyms
Personal training
Event planning
More examples:

Haircut

It is difficult to tell how a haircut will work out until it's done. A customer who has a positive experience is likely to return.

Medicine

A patient may have little idea about the talent, equipment, philosophical and process differences from one hospital to the next. In a country where medical treatment isn't free for residents, the price may also be a mystery.

Restaurants

Historically, restaurants were often used by economists as prime examples of an experience good. However, the number of restaurant reviews and ratings now available in digital formats has removed much of the uncertainty.

Travel

Travel experiences such as an day tour are often difficult to evaluate upfront.

Legal Services

The total cost of legal services and performance of lawyers.

Advice

Profession advice such as investing recommendations are often best evaluated based on actual results.

Information Products

Information products such as a self-improvement book.

Notes

Experience goods relate to economics and the information consumers use to make decisions.
Experience goods are similar to credence goods. The difference is that credence goods are difficult to evaluate even after the service has been fully delivered. For example, vitamins that are supposed to make you generally more healthy.
Overview: Experience Goods
Type
Definition
A product or service that is difficult to evaluate in advance of purchase.
Related Concepts
Next: Services

Goods

This is the complete list of articles we have written about goods.
Brown Goods
Business Goods
Capital Goods
Club Goods
Commodities
Common Goods
Common Resources
Complementary Goods
Consumer Discretionary
Consumer Durables
Consumer Goods
Consumer Products
Consumer Staples
Digital Goods
Durable Goods
Economic Goods
Experience Goods
Fashion Goods
Final Goods
Finished Goods
FMCG
Goods & Services
Inferior Good
Information Good
Intangible Goods
Intermediate Goods
Knowledge Product
Luxury Goods
Market Goods
Merit Good
Natural Resources
Necessity Goods
Perfect Substitute
Public Goods
Search Good
Social Goods
Soft Goods
Sporting Goods
Substitute Good
Superior Goods
Supplies
Unsought Goods
Veblen Goods
Virtual Goods
White Goods
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Goods

The common types of goods.

Unsought Product

An overview of unsought products.

Commodities

The definition of commodity with examples.

Durable Products

The definition of durable product with examples.

FMCG

A few examples of what is meant by FMCG.

Search Good

The definition of search good with examples.

Digital Goods

The definition of digital goods with examples.

Examples of Superior Goods

The definition of superior goods with examples.

Economic Bad

Common examples of an economic bad.

Customer Experience

An overview of customer experience with examples.

Product Experience

The common types of product experience.

Customer Focus

A definition of customer focus with examples.

Tacit Needs

A definition of tacit needs with examples.

Experience Economy

A definition of experience economy with examples.

Critical To Quality

A definition of critical to quality with examples.

Perceived Value

The definition of perceived value with examples.

Customer Service Improvement

The common ways to improve customer service.

Customer Service Improvement Plan

Detailed examples of customer service improvement plans.
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