Management controls are mechanisms that allow a manager to direct the resources of an organization. These compliment the leadership capabilities of a manager with systems for achieving productivity, efficiency and consistency. The following are common types of management control.
Organizational structures such as authority, roles, accountability, responsibility and separation of concerns.Agreeing to consistent goals and objectives at the organization, department, team and individual levels.
Evaluating the performance of teams and individuals against objectives to reward performance and take corrective action where performance is lagging.
Task AssignmentAssigning work to teams and individuals.Clearly communicating what is expected of teams and individuals.
SupervisionBeing physically present to oversee work.
MeasurementsDeveloping metrics to quantify organizational performance.
MonitoringMonitoring work with systems, communications and reporting.Implementing repeated work as business processes that can be continually improved.
PracticesLeveraging a body of knowledge to guide processes and procedures. For example, using a project management methodology to set expectations for what is required of project managers.Automating work using IT systems and physical automation such as robotics.
ToolsProductivity tools that help to standardize work outputs.
Formal guidelines for strategy and decision making.Guidelines and steps for completing work.
PolicyRules that govern the day-to-day operations of an organization.Adopting standards to guide requirements, specifications and methods.Lists of tasks that need to be completed and things that need to be confirmed in a particular business scenario.
AccountingAccounting for resources such as budget, asset and inventory control.Recording the information required to reconstruct events and actions.
AuditsA systematic and independent verification of accounts, records and measurements.
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