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How Penetration Rate is Calculated

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Penetration rate is the percentage of your target market that you reach with a product, service or brand in a period of time.

Calculation

Penetration rate requires a well defined target market. In some cases, a total addressable market or serviceable available market is used. The other data item that is required is knowing how many unique customers you sold to in a period of time. The calculation of penetration rate is:
penetration rate = (# customers / size of target market) x 100

Example

A tour company on a resort island views all tourists to the island as their target market. In a given month, 1200 tourists visit the island and 300 take the tour. The penetration rate is calculated as:
penetration rate = (300 / 1200) x 100 = 25%
Overview: Penetration Rate
Type
Definition
The percentage of your target market that you sell to in a period of time.
Value
Evaluating and formulating sales and marketing strategies.
Also Known As
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