A-Z Popular Blog Quality Search »
Product Development
Simplicable Guide
A-Z
Search
Popular
Sitemap
Advertisements
Related Guides

7 Types of Product Quality

 , March 17, 2016 updated on January 14, 2023
Product quality is the value of a product to customers. The following are common types of product quality.

Conformance

Manufacturers view product quality in terms of conformance to specifications. This is achieved with a process of quality control and quality assurance. Done correctly, this results in products that are extremely consistent.

Fit For Purpose

Customers view product quality primarily in terms of how a product fulfills their needs.

Communication & Information

Customer expectations also influence quality perceptions. Negative surprises such as a missing feature can result in poor product ratings. As such, packaging, instructional content and marketing communication play a role in quality by managing expectations. For example, a jar of organic peanut butter made without a thickening agent might carefully communicate that it separates easily and needs to be stirred before each use.

Reliability

The durability of a product in a variety of real world conditions. A product that breaks earlier than expected tends to attract poor product reviews.

Safety & Security

Safety and security incidents can cause serious damage to a product's reputation. For example, an operating system that is vulnerable to information security attacks may be viewed as low quality.

Efficiency

Efficiency is a primary quality consideration for products that are resource intensive. For example, energy efficiency is a core quality factor for transportation products such as high speed trains.

Experience

Intangible elements of a product such as how much fun it is to use.
Overview: Product Quality
TypeQuality
Definition (1)The value of a product to customers.
Definition (2)A product that is fit for purpose.
Definition (3)Conformance to specifications.
Related ConceptsProduct Development
Reliability Engineering
Quality Control
Quality Assurance
Manufacturing
Service Quality
Experience Quality

Product Development

This is the complete list of articles we have written about product development.
Competitor Analysis
Critical To Customer
Customer Analysis
Customer Needs
Design Considerations
Design To Value
Early Adopters
Feasibility Study
Figure Of Merit
Go-To-Market
Latent Need
Market Fit
Market Research
Marketability
Moment Of Truth
Naive Design
Niches
Over-Positioning
Positioning
Premiumisation
Product Analysis
Product Culture
Product Design
Product Functions
Product SWOT
Proof Of Concept
Sensory Analysis
Social Features
Target Market
More ...
If you enjoyed this page, please consider bookmarking Simplicable.
 

Types of Quality

A list of quality types.

Quality vs Value

The subtle difference between quality and value.

Quality Metrics

The common types of quality metrics.

Service Quality

The primary types of service quality.

Experience Quality

The common types of experience quality.

Critical To Customer

A definition of critical to customer with examples.

Design Life

The common types of design life.

Planned Obsolescence

The common types of planned obsolescence.

Quality Objectives

The definition of quality objectives with examples.

Credence Quality

A definition of credence quality.

Product Development

A guide to product development.

Ingredient Branding

An list of common types of ingredient branding.

Customer Needs

A list of common types of customer needs with examples.

Competitive Benchmarking

A definition of competitive benchmarking with examples.

End-User vs Customer

The difference between end-user and customer explained.

Design-Driven Development

A definition of design driven development with examples.

Features vs Benefits

The difference between features and benefits.

Product Features

The common types of product feature.

Premiumisation vs Commodization

The difference between premiumisation and commodization.

Over-Positioning

A definition of over-positioning with examples.
The most popular articles on Simplicable in the past day.

New Articles

Recent posts or updates on Simplicable.
Site Map