Workflow vs ProcessThere have been many unconvincing attempts to establish a difference between a workflow and a process. However, they are essentially the same thing. As a term, workflow is more heavily associated with technology solutions and the term process is more often used as a technology-independent term.
OrchestrationA key concept related to workflow is the idea of orchestration. This is the function of starting steps in the process at the right time and with the right data. Workflows are often orchestrated by a specialized workflow tool. However, they are also commonly orchestrated with office software, emails or by people.
|Definition||A repeatable pattern of work that may combine automation with human steps.|