
Production
A production line that produces pens rarely produces defective units. When defects occur, usually the entire lot is impacted because a machine is out of calibration. Management decides that testing one pen in every lot of 10,000 is sufficient quality control. When a pen is defective, the entire lot is tested and the problem is immediately escalated to quality assurance.Materials
A food manufacturer performs a basic inspection of ingredients before producing a batch. As an additional control, the company randomly samples ingredients for detailed testing. When a test fails, production is halted and the issue investigated.Services
A chain of restaurants controls quality with secret visits and surprise evaluations.Overview: Acceptance Sampling | ||
Type | ||
Definition | Estimating the quality of production or service delivery by sampling operational outputs. | |
Related Concepts |