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John Spacey, January 26, 2016 updated on August 17, 2017
Ease of use is the usability of a product, service, tool, process or environment. Ease of use applies to a context such as an umbrella that is well suited to golfing. The following are illustrative examples of ease of use.
Designs that are useful to as many people as possible including people with disabilities. For example, a wide entranceway with a gentle slope as opposed to stairs.How quickly people can accomplish goals. For example, software that can be completely configured from one screen without having to dig through dozens of menus.
Things that are easy to learn such as a app that is immediately intuitive to most users.InformationInformation that is easy to find and understand such as a clean label on a food product.UndoThe ability to undo unintended actions. Convenience such as a mobile device that fits in your pocket.
MaintenanceEasy maintenance procedures such as a mobile device with swappable parts that can be replaced by users when they break.ExtensibilityEasy improvements such as a mobile device that allows users to swap in hardware upgrades.CompatibilityThings that effortlessly work with other things such as a printer that works from a phone without configuration or need to install an app.
Products and services that try reasonably hard to continue to operate when errors occur. For example, a web browser that doesn't crash the first time it finds some broken code on a web page.Endurance and durability in real world conditions such as a software service that is always up.|
| Type | | | Definition | The usability of a product, service, tool, process or environment. | | Related Concepts | |
Usability
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