
20+ Quality Management Techniques John Spacey, September 25, 2015 updated on January 15, 2017
![]() QualityThe tangible and intangible properties that give things value and make them fit for purpose.Reliability EngineeringDesigning things to maintain their quality over time in a variety of real world conditions.TestingConfirming that products, services and features conform to requirements at launch.Quality ControlTesting the production of products and delivery of services.Quality AssuranceAddressing the causes of quality failures by improving designs, inputs, processes, systems and reducing human error.Service ManagementRobust processes for managing services at a guaranteed level of quality specified in a service level agreement.If you enjoyed this page, please consider bookmarking Simplicable.
Quality ControlA list of quality control techniques.Quality Assurance vs Quality Control
The difference between quality assurance and quality control.
Operational Excellence
The definition of operational excellence with examples.
Quality Inspection
The definition of quality inspection with examples.
Quality Control Process
A basic quality control process with examples.
Quality System
An overview of quality systems with examples.
Quality TestingAn overview of quality testing with examples.Types of QualityA list of quality types.Quality vs Value
The subtle difference between quality and value.
Quality MetricsThe common types of quality metrics.Service QualityThe primary types of service quality.
Experience Quality
The common types of experience quality.
Critical To Customer
A definition of critical to customer with examples.
Design LifeThe common types of design life.Planned Obsolescence
The common types of planned obsolescence.
Credence Quality
A definition of credence quality.
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