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7 Types of Quality

 , May 05, 2017
Quality is the value of things relative to their purpose. Any product, service, experience or asset can be described in terms of its quality or lack of quality. Quality includes both tangible aspects such as features and intangible aspects such as the taste of food. The following are types of quality.

Product Quality

Products that fit customer needs and fulfill customer expectations.

Service Quality

Services involve intangible elements of quality such as environments, customer service and customer experience.

Experience Quality

The quality of experiences in areas such as medicine, education, entertainment, events and services.

IT Quality

The quality aspects of information technology.

Data Quality

The technical quality of data.

Information Quality

The quality of data as it relates to people.

Quality of Life

The health, happiness, security, prosperity and fulfillment of individuals and communities.
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