It is common for complex organizational changes such as mergers and acquisitions to fail due to integration issues.
Processes that are broken due to integration issues such as isolated and incompatible systems.
Manual workarounds and low productivity rates due to a lack of integration or integration issues.
Slow or delayed integration that degrades the performance of user interfaces or processes.
Applications, systems, platforms, machines and infrastructure that are difficult or impossible to integrate.
Inconsistent data across sources leading to poor data quality.
Integrations transactions that fail and outages of integration platforms.
Poorly designed integration that is expensive to implement, manage and operate.
Transactional integrity issues such as data that is updated in one place but not others.
Processes and systems often rely on integration such that failed integration can cause operational outages.
Customer impacts such as incorrect bills due to failed integration and invalid data.
Integration that represents a security vulnerability such as unsecured scripts that transfer private and confidential data.
Risks related to integration vendors and proprietary integration products.
Integration that creates compliance issues in areas such as handling of private data and information security.
Failed projects due to integration issues.
|Overview: Integration Risk|
The potential for the integration of technology, processes, information, departments or organizations to have negative business impacts.
Poorly designed data integration between two technologies leads to data problems that disrupt critical operational processes.Two firms of similar size merge and face serious clashes of organizational culture resulting in declining employee engagement and productivity.A project to integrate order-to-billing processes at a telecom company runs over budget due to underestimated complexity.