Agent of Change (pushing change forward)
Automation (e.g. improving an algorithm)
Awards & Recognition
Clearing an Issue
Contributions to Cultural & Community Life
Cultivating a Talent
Customer Experience Improvements
Customer Service Improvements
Diligence (accurate and systematic work or analysis)
Epic Experience (e.g. ambitious travel)
Extracurricular Achievements (e.g. achievements in an art)
Improving Work / Study Habits
Improving a Business Metric (e.g. conversion rate)
Learning From Failure
Managing a Risk
Mastering a Skill
Meeting a Difficult Schedule
Moral Victories (doing the right thing when it's hard)
Negotiating Favorable Terms
Overcoming a Weakness (e.g. a bad habit)
Personal Change (e.g. succeeding in a new academic major)
Personal Growth (e.g. overcoming a fear)
Professional Change (e.g. succeeding in a new role)
Professional Growth (e.g. achieving a stretch target)
Reducing Customer Churn
Reducing an Economic Bad (e.g. pollution)
Restructuring & Reorganizing
Turnaround of a Failing Business
Turnaround of a Failing Project
Value From Failure
Work Quality Improvement
ExamplesThe following are illustrative examples of how accomplishments can be worded on resumes, performance reviews and other communications or documents such as school applications.
Managed an IT budget of 27 million and a team of 290 IT professionals.
Delivered a product redesign that improved sales by $14 million per annum.
Recruited a team of 7 data scientists. All seven made it through their probationary period with high performance reviews.
Resolved customer experience issues and managed customer complaints to increase customer satisfaction to 90% in 2028 from 77% in the previous year.
Listened carefully to customers and worked diligently with them to solve service issues and answer inquiries. Reduced time-to-resolution by 70% to 65 minutes.
Exceeded sales quota by 40% and won the monthly sales award 3 times in 2028.
Used digital retargeting campaigns to increase loyal customer purchase frequency by 42% to 2.9 orders a month.
Built deep customer relationships to close $1.1 million in new orders from existing customers.
Automated a budget reconciliation process that was consuming $700,000 in labor costs per annum.
Graduated with Highest Honors with a BSc in Engineering from ____ University, GPA: 3.9.
Developed the _____ open source logging API that has been downloaded 1.4 million times and is widely deployed in enterprise software.
Researched artificial intelligence with papers selected for publication by ___________, _________ and ________.
Created a study plan to improve my GPA from 3.0 in first term to 3.4 for the year.
Launched, marketed and operated a small hamburger shop that generated annual revenue of $270,000. Sold the shop in 2028 for $450,000 from an initial investment of $87,000.
Awarded most valuable player in the ___ Junior AAA hockey league in 2025 and 2026.
Works were featured in the _____ Art Exhibition in Tokyo and Berlin.
Developed innovative packaging for delivering cold chain vaccines to remote villages in arid and desert climates. This was used to deliver approximately 980,000 doses of vaccine.