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Professional communication is the process of communicating in a professional capacity. This includes formal communication such as a report and informal communication such as verbal instructions to a colleague. Professional communications can be verbal, written or visual and can include other elements such as body language. The following are common examples of professional communication.
Action Plans | Analysis | Budget Proposals | Business Cases | Business Plans | Closing Sales | Coaching | Consensus Building | Consulting / Professional Advice | Content Production - e.g. company website | Customer Inquiries | Customer Relationships | Customer Service Interactions | Data Visualization | Feedback | Goal Planning | Ideation / Brainstorming | Internal Emails / Messages | Interviewing | Investor Relations | Job Descriptions | Knowledge Artifacts | Knowledge Transfer | Management Instructions | Managing Expectations / Setting Expectations | Managing Up | Market Research | Marketing Communications | Media Production - e.g. product video | Media Relations | Meeting Agendas | Meeting Minutes | Meetings | Memos | Mentoring | Negotiation | Networking | Performance Objectives | Performance Reviews | Policies | Presentations | Procedures | Project Plans | Public Relations | Public Speaking | Reports | Requirements | Resumes | Sales Meetings | Sales Proposals | Schedules | Stakeholder Relationships | Status Reporting | Strategies | Structural Designs | Team Building / Team Relationships | Technical Designs | Training | Video Conferences | Visual Designs |
The audience of professional communication can include internal stakeholders such as business units and external stakeholders such as investors, partners, regulators and customers.Managing up is the process of managing your manager whereby you are able to say no to low value work and set expectations for what you will and will not deliver.Professional communication often involves managing relationships, building rapport and influencing.
Communication
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