Enterprise Software Ranked by ROI for 2012
posted by Anna Mar, November 23, 2011Which enterprise software has the best return on investment (ROI)? The generic answer is — software that solves large business problems, is easy to implement and is competitively priced.
The specific answer varies year over year based on vendor pricing and business drivers.
What technologies will have the fastest payback in 2012? Here's our ranking:
1. Web Fraud Detection
Payback period: < 4 monthsGlobal cyber crime costs are estimated to cost government, citizens and businesses more than $100 billion USD per year. That's similar to the GDP of a country like New Zealand. In 2011, much of this cost was incurred by financial institutions and online retailers who were targeted by malware based attacks.
The solution? Web Fraud Detection software can detect and prevent fraudulent logins and transactions.
The result? Many companies report fraud reduction rates in excess of 80%.
Competition in the Web Fraud Detection software market has kept prices reasonable. The payback is dependent on how much you're losing to fraud. For large banks that are losing hundreds of millions of dollars per year — the payback is very fast indeed.
2. Server Virtualization (x86)
Payback period: < 6 monthsVirtualization can be deployed to reduce hardware waste or to modernize infrastructure to more flexible configurations (e.g. cloud).
Pricing and terms have become more favorable as VMWare faces stiff competition from commercial versions of Xen and Microsoft Hyper-V.
For new projects, virtualization of existing hardware is often considered an alternative to new hardware purchases. In such cases, payback can sometimes be immediate.
3. Identity and Access Management (IAM)
Payback period: < 6 monthsIAM allows organizations to securely control user access to services and resources.
IAM ROI calculations are usually based on efficiencies gained in user management processes. IAM tools also reduce regulatory compliance and security incident related costs.
Inefficient user administration processes involving help desk, administration teams and application development teams can often be streamlined resulting in significant cost savings.
4. Software License Management
Payback period: < 6 monthsThe complexity of Software Licenses has increased dramatically for the past 10 years.
For large organizations, Software License Management tools pay back quickly by identifying duplicate licenses and maintenance payments for unused products. Unfortunately, this is difficult to calculate beforehand in a business case.
5. Mobile Device Management (MDM)
Payback period: < 7 monthsSupport costs for corporate mobile devices has skyrocketed in recent years — as have the number of security incidents related to lost and stolen mobile devices.
MDM products are still maturing — there are more than 50 vendors in the space. It can be challenging to find a MDM product that properly supports all the devices you have in the field.
If you can find the right product — it's usually possible to build a strong case for triple digit ROI based on support costs alone. If you include potential savings from reduced information leakage — ROI is off the charts.
Yes and no. There's no ITIL certification process offered by ITIL itself. However, an organization that's reached ITIL maturity can generally be ISO 20000 certified. |
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