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John, Spacey. "18 Customer Metrics." Simplicable, March 16 2016. Web.
Mode of access: https://simplicable.com/new/customer-metrics

APA

John, Spacey. (2016, March 16). 18 Customer Metrics. Simplicable.
Retrieved from: https://simplicable.com/new/customer-metrics

Chicago

John, Spacey. "18 Customer Metrics." Simplicable, March 16 2016. https://simplicable.com/new/customer-metrics.

Harvard

John, Spacey. 2016. 18 Customer Metrics. Simplicable, March 16. https://simplicable.com/new/customer-metrics.

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