Alliance MarketingJoint marketing ventures with other firms. | Authentic MarketingBuilding products that you really believe in. |
Bliss PointProviding just the right amount of a product or service that leaves customers wanting more. | Brand ExtensionUsing a successful brand for new product lines. |
Brand MarketingEstablishing an identity for products that customers recognize. | Brand RecognitionCustomers buy what they recognize such that advertising and promotion may do nothing more than try to build recognition of brand name, logo and trade dress. |
Brand StorytellingDeveloping narratives that capture the emotional, social and logical appeal of your brand. | Camping StrategyEstablishing physical presence close to customers such as a booth at a conference. |
Channel PartnersFinding partners to sell your products and services. | Choice ArchitectureCarefully structuring product variety and sales environments for customer choice. |
Competitive PricingManaging day-to-day pricing to ensure you’re always competitive. | Consultative SellingTailoring things to each customer’s needs. |
Convenience MarketingMaking things easier for the customer with techniques such as convenient locations. | Conversion Rate OptimizationWorking to convert more customers to increase the ROI of advertising and promotion. |
Cost LeadershipWorking to have a lower cost base than the competition giving you pricing and spending capabilities the competition can’t match. | Cross-sellingSelling more to customers as they make a purchase. |
Customer AdvocacyUsing customer feedback such as reviews to improve your products and services. | Customer EngagementWorking to have regular interactions with the customer. |
Customer ExperienceFocusing on the end-to-end experience of customers with the confidence that an exceptional experience brings revenue. | Customer Pain PointsA value proposition based on removing things the customer really doesn’t like such as complex contracts and pricing. |
Customer RetentionCustomer retention strategies such as bundle discounts for services that make it more difficult to cancel one thing. | Customer SegmentationIdentifying multiple target markets for products and target audiences for messages. |
Demand GenerationPromotion and sales efforts to close more revenue now. | Design for XDesigning products for X where X is valuable to customers or your goals. For example, design for quality. |
Differentiated MarketingTargeting products and promotions at specific target markets. | Digital MarketingUsing digital advertising and other tools to precisely reach customers with a compelling message. |
Direct MarketingMessaging and selling to the customer directly. | Distribution StrategyMaking products and services available in different channels and regions. |
Drip MarketingRegularly reaching customers with a message without flooding them with too much. | Early AdoptersWorking to have a new product or feature adopted by customers who can drive further adoption. |
Event MarketingCreating, sponsoring or participating in events to promote products. | Everyday Low PriceMaking shopping convenient by always offering a reasonable price that removes the need to price compare. |
Figure of MeritA value proposition based on a number that customers care about. For example, an airline that promotes its 99% on-time rate. | Go-to-Market StrategyStrategies for launching a product, building market share and encouraging adoption. |
Inbound MarketingCreating something great and waiting for the customer to come to you. | Influencer MarketingEndorsements and product placement from influencers. |
Integrated CampaignsCoordinating promotional efforts across channels. | Internal BrandingMaking sure that every employee knows your brand inside out. |
Lead UsersEngaging the coolest or most advanced customers to lead in your industry. | Local MarketingWorking to connect with customers and communities in the places where you sell. |
Loyalty ProgramsOffering rewards and incentives for repeat business. | Market ExpansionScaling into new locations or markets. |
Market PenetrationFocusing on building market share over profitability. | Market ResearchWorking to understand customers and competition. |
Marketing CampaignsCoordinated efforts that may include advertising, promotion, promotional pricing and inventory management. | Marketing MixValue propositions based on some combination of product, price, place and promotion. |
MerchandisingDesigning the environments where products are sold. | Niche MarketingTargeting a relatively small target market with unique needs. |
Outbound MarketingPromoting products by pushing messages out to the customer with techniques such as advertising. | Personal SellingUsing sales people to establish relationships with customers to close sales. |
Price DifferentiationStrategies such as coupons that seek to sell at different prices to customers based on their price sensitivity. | Price LeadershipSetting at the lowest price on the market. Often requires a lower cost base. |
Price SkimmingAn initially high price for a new product that has generated much interest. | Product CultureImmersing your firm in the culture surrounding your products. For example, a snowboard firm that only hires devoted snowboarders. |
Product InnovationAiming for products and services that leap ahead in value. | Public RelationsManaging communications such as press releases and social media presence. |
Referral MarketingEncouraging existing customers to refer new customers. | Revenue ManagementComplex and dynamic pricing strategies designed to sell all inventory before it expires. |
Sales IncentivesGiving high power salespeople strong incentives to sell. | Sales and Operations PlanningAligning production and inventory with promotion. |
Test MarketingTesting products and marketing in the real world before scaling them. | Traditional MarketingMarketing using techniques that predate the digital age such as broadcast media and person-to-person sales. |
Undifferentiated MarketingA brand or product that targets everyone as a customer. | Value PropositionDeveloping a unique and valuable position for products that serve customer needs. |