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John, Spacey. "7 Elements of Service Design." Simplicable, July 29 2018. Web.
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Retrieved from: https://simplicable.com/new/service-design

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John, Spacey. "7 Elements of Service Design." Simplicable, July 29 2018. https://simplicable.com/new/service-design.

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John, Spacey. 2018. 7 Elements of Service Design. Simplicable, July 29. https://simplicable.com/new/service-design.

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