Knowledge acquisition failures – inability to obtain the knowledge required | Misinformation and disinformation |
Knowledge loss – the loss of valuable knowledge | Knowledge waste – paying to produce knowledge that goes unused |
Knowledge inefficiency – paying too much for knowledge relative to its value | Data breaches and information leaks |
Inaccurate information | Biased information |
Outdated information | Information from unknown or noncredible sources |
Information overload – copious information that confuses rather than aiding processes | Misapplications and misinterpretations |
Unethical disclosure of personal information | Disclosure of confidential information |
Knowledge process failures | Costs of maintaining and managing knowledge |
Costs of retaining knowledge | Knowledge bottlenecks and single points of failure |
Knowledge culture risks such as inappropriate secrecy | Knowledge outsourcing risks such as a loss of valuable proprietary knowledge to partners |
Knowledge continuity failures such as a lack of knowledge transfer and sharing | Knowledge isolation – useful knowledge that isn’t discoverable and shareable |
