Strategy | Tactics |
Design | Decision-making |
Problem-solving | Innovation and invention |
Knowledge work – production of value with knowledge | Labor – applying know-how |
Consulting | Professional services |
Planning | Developing estimates |
Forecasting | Cooperative processes such as a design meeting |
Competitive processes such as buying and selling securities on a market | Socializing |
Politics | Negotiation |
Influencing | Public speaking |
Storytelling | Optimization |
Teaching and training | Internal controls |
Safety and security – such as preventing a cybersecurity incident with knowledge of a security flaw | Product development |
Research and experimentation | Customer service – such as explaining a product to a customer |
Communication – such as tailoring an advertisement to a customer need | Artistic expression |
Imagination – often based on knowledge references | Elements of the human experience such as tradition |