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24 Examples of Knowledge Work

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Knowledge work is a productive activity that produces or relies on unique knowledge. The following are examples of knowledge work.

Strategy

An entrepreneur develops a strategy to improve customer experience in order to compete with far larger firms.

Management

A team manager develops a set of performance objectives with each member of their team.

Requirements

A business unit at a bank develops requirements for a website feature that allows customers to download electronic versions of tax receipts.

Non-functional Requirements

A compliance team at a telecom company documents audit trail requirements for a website.

Plans

A project manager prepares a plan to construct an extension to a rail line.

Schedules

A producer develops a schedule for a film production.

Creative

A scriptwriter converts a book to a script for a film.

Budget

An urban park service develops an annual budget for maintaining and improving the green spaces of a city.

Accounting

An accounting team at an ecommerce company documents journal entries.

Safety

A train operator creates a maintenance checklist designed to reduce human error.

Resource Management

An entertainment company manages a booking schedule for studio facilities.

Engineering

An engineer designs a solar cell for solar panels.

Architecture

An architect develops an architecture for a vertical farm.

Structures

A management team proposes a new organizational structure to integrate technology and business functions.

Design

A product designer creates a design for a bicycle seat.

Specifications

A product development team create a set of specifications for a children's toy.

Processes

An operations team develops a process for manufacturing organic lip balm.

Code

A software developer implements a control system for an industrial robot.

Reports

A quality assurance team creates weekly quality control reports to identify improvements to production.

Media

A graphic designer creates a layout for a product label.

Events

A marketing team at a fashion company plan a fashion show.

Policies

A customer service team develop a policy for customer returns.

Models

An insurance company develops a risk model for bicycling to work by city.

Research

A scientist investigates methods for storing carbon in soil.
Overview: Knowledge Work
Type
Economics
Definition
Work that produces or uses unique knowledge.
Related Concepts

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Types Of Knowledge

The differences between types of knowledge.

Curse Of Knowledge

Why experts have trouble communicating.

Tacit Knowledge

Knowledge that escapes documentation.

Disinformation vs Anti-Information

Two types of broken knowledge.

Information vs Knowledge

The difference between information and knowledge.

Expert Generalist

A definition of expert generalist with an example.

Qualitative Data

A definition of qualitative data with examples.

Objective vs Subjective

The difference between objective and subjective.

Knowledge Value

A definition of knowledge value with examples.

Productivity

The basics of productivity.

Flow

An overview of flow.

Efficiency vs Productivity

The difference between efficiency and productivity.

Bottleneck

An overview of bottleneck with examples.

Productivity Formula

How to calculate productivity with 3 examples.

Productivity Improvement

The definition of productivity improvement with examples.

Productivity Rate

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The definition of toil with examples.

Work Ethic

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