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Know-how is knowledge that directly applies to productivity. The term is associated with difficult to teach abilities that are acquired through experience. The following are basic types of know-how.
Strategic ThinkingThe ability to form strategies that have some chance of success in a highly competitive and constrained environment.Tactical ExecutionThe ability to adapt to fast moving realities in order to achieve gains and manage risk.Decision MakingConsidering information and unknowns to make reasonably optimal and timely decisions.
People SkillsSocial skills such as communication and customer service abilities.LeadershipMotivating people and getting them moving in the same direction toward common goals.ResearchDiscovering and creating useful knowledge.DesignThe ability to imagine what doesn't exist and create it.Technical & MechanicalThe ability to install, configure, customize, extend, maintain and manage technologies and machines.
Productivity
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