Identify program stakeholders | Define program objectives |
Gather program requirements | Develop a program plan |
Develop a communication plan | Develop business cases |
Identify and allocate resources | Recruit resources |
Procurement and sourcing | Negotiate contracts |
Establish program governance | Lead change management or ensure that the program sponsor does so |
Develop and implement program processes and policies | Plan program and project budgets |
Plan program deliverables, milestones and schedule | Gain approval for program plan and budget |
Build and lead a program team | Identifying risks and create a risk register |
Develop and implement a risk management plan | Manage program scope |
Manage stakeholder relationships | Report status, issues and program performance metrics to stakeholders |
Manage program data and analytics | Maintain program performance metrics |
Financial analysis of program | Manage program and project performance |
Manage partner and supplier performance | Define project objectives |
Develop project charters | Initiate projects |
Monitor project timelines and budgets | Monitor project performance and risk |
Clear program and project issues | Launch projects |
Celebrate and promote program progress and wins | Evaluate program performance, results and benefits |
Perform lessons learned | Manage change requests |
Manage program and project scope | Improve program processes |
Achieve program compliance | Develop and maintain program documentation |
Coordinate cross-functional teams | Ensure that project deliverables are high quality |
Monitor contract compliance | Support program team members |
Manage project interdependencies | Conduct program reviews |
Facilitate program workshops and meetings | Implement program standards |
Support project managers in their roles | Lead the program decision-making process |
Collaborate with other programs and projects | Work with business and align program to current business strategy |
Lead program communications | Identify and manage program failures |
Close projects and program | Measure, celebrate and promote program results and business benefits |