Architecture And DesignA record of how well an architecture and design supported project requirements.
AssumptionsMissing or incorrect assumptions that caused project issues such as a gap in expectations.
Change ControlHow well the change control process achieved its purpose such as preventing scope creep.
Change ManagementChange management factors such as resistance to change.
Corrective ActionThe effectiveness of issue handling.
Decision MakingComments around decision making processes and their impact on the project.
DecompositionWas the project too complex? Could it have been decomposed into smaller, more manageable projects?
EstimatesThe accuracy of estimates and estimation techniques.
Integration ManagementA look at integration management factors such as coordination of project elements and tradeoffs that were made.
Knowledge ManagementHow well knowledge management processes and tools supported the project.
Performance ManagementAny performance issues and how they were managed.
Program ManagementThe impact of related projects and program management processes.
Project ConstraintsTradeoffs that were incurred due to constraints such as budget or hard deadlines.
Project EngagementThe engagement of stakeholders and general enthusiasm of the project team.
Project ExpectationsDid stakeholders develop expectations that were out of line with project realities? How was this managed?
Project GovernanceHow well project governance processes worked to identify and clear road blocks.
Project LeadershipComments on the role of project leaders.
Project Management ToolsThe impact of tools or a lack of tools.
Project MethodologyIdeas to improve the organization's project methodology or practices.
Project PlanningThe planning techniques that were used and how well they worked out.
Project ScheduleComments around the baseline schedule and the scheduling of change requests.
Project SponsorIn many cases, lessons learned conversations are focused on the role of the sponsor.
QualityThe quality assurance process and related factors such as requirements and the quality of deliverables.
RequirementsIt is common for project issues or failure to begin with requirements that are incomplete or open to interpretation leading to expectation gaps.
Risk ManagementThe risk management process and the impact of risk treatments.
Roles & ResponsibilitiesThe clarity and efficiency of project roles and responsibilities.
Schedule CompressionAttempts at schedule compression such as fast tracking and how it worked out.
SkillsSkill gaps and how they were addressed.
Vendor PerformanceThe performance of vendors and how any issues were managed.
Vendor Relationship ManagementThe general relationship with vendors and its impact.
WorkaroundTactical responses to project issues and their effect.
|Summary: Lessons Learned|
The practice of capturing project knowledge before a project closes.
Learning from successes and failures. Recording anything the future may need to know about your project such as the rationale for decisions or how problems were solved.