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27 Examples of Project Performance

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Project performance is how well a project achieves its objectives and goals. This is first and foremost measured in terms of project outcomes that represent the business benefits achieved by the project. Project performance can also be measured in project terms such as how well a project meets its schedule, budget and requirements. The following are the common ways to measure project performance.

Project Performance

The following are important KPIs for measuring how well a project meets its commitments independently of business outcomes.
Schedule Variance
The difference between scheduled and actual progress.
Cost Variance
The difference between budgeted and actual cost.
Earned Value
The budgeted value of work completed at a point in time.
Planned Value
The value of work that was scheduled to be complete at a point in time.
Cost Performance Index
Compares earned value to actual cost.
Schedule Performance Index
Compares earned value to planned value.
Return on Investment
The estimated net profit created by a project divided by its cost. Note here that net profit is influenced by both cost and revenue.
Time to Market
The time the project took from concept to launch or from approval to launch.
Defect Density
The total defects divided by the amount of work delivered such as lines of code.
Stakeholder Satisfaction
Stakeholder satisfaction with the project.

Project Outcomes

A business views a project in terms of business outcomes as opposed to internal metrics of how well the project delivered. This is beyond the control of project managers and is more the responsibility of those who sponsor the project and set its requirements. The following are the basic types of project outcome KPI.
Revenue produced by a product, service, feature or function created or updated by the project.
Market Penetration
The market share of a product after launch.
Customer Satisfaction
If a project is intended to improve customer satisfaction, this is an important project outcome metric.
Risk Exposure
How much a project reduced risk exposure for a business.
Adoption Rate
The percentage of users or customers that use a new product, service, feature or function.
Cost Reduction
An estimate of the total cost reduced by implementing the project. This may be projected out for several years and discounted to a present value.
Process Throughput
The amount of output produced by a business process in an hour or month.
Turnaround Time
Improving the time required to fulfill a request.
Capability Rate
The percentage of your business that has some business capability.
Productivity Rate
Increasing the amount of value an employee produces in an hour or month of work.
Resource Efficiency
The value created by a unit of a resource such as the revenue produced per square foot of data center space.
Reliability Rate
The percentage uptime of a resource such as an IT service.
Error Rate
Reductions in error such as the percentage of bills with a calculation error.
Incident Rate
Reductions in the number of incidents that occur such as outages of a service.
Reducing workplace related injuries and illness.
Compliance Rate
The percentage of your business that is in compliance with a regulation or standard.
Corporate Social Responsibility
Measuring a positive impact on people and planet such as a reduction in packaging waste that’s not reused or recycled.

Project Outcome

This is the complete list of articles we have written about project outcome.
Earned Value
Project Goals
Project Objectives
Project Outcome
Project Output
Project Performance
Return On Investment
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