Goal setting and planning | Achieving team objectives |
Team decision-making | Department or team planning |
Team productivity | Communication to team and stakeholders |
Work assignments and coordination | Performance management |
Performance reviews | Timely performance feedback |
Managing low performance | Conflict-resolution |
Clearing issues, resolving incidents and solving problems | Risk management |
Budget planning and control | Forecasts and estimates |
Stakeholder relationship management | Reporting |
Delivering day-to-day business processes | Delivering services to customers and/or internal clients |
Project delivery | Work quality |
Process improvement and optimization | Contingency planning |
Recruiting | Workplace culture – shaping the norms and expectations of your team |
Employee engagement | Talent retention |
Onboarding | Employee and team related administration |
Partner management | Workforce management – managing contractors, freelancers and partners |
Performance improvement | Workload management |
Resource allocation – assigning work and deploying resources | Meeting planning and facilitation |
Cross-functional collaboration | Change management |
Recognition and rewards | Knowledge capture and use |
Compliance to policies, regulations and the law | Training and development |
Process design and implementation | Capacity management – planning to meet future demand for resources |
Succession planning – reducing reliance on individual contributors | Cost control and reduction |
Waste reduction | Crisis management |
Management and business analysis | Quality control and assurance |
Strategic planning | Scenario planning |
Industry analysis and trend awareness | Delegation and empowerment |
Presentations and public speaking | Networking and relationship building |
Client management | Customer relationship management |
Customer service / customer satisfaction | Benchmarking |
Cooperating with other teams and sharing knowledge & resources | Business alignment |
Executive communication | Selling the value and promoting the accomplishments of a team or department |
