Stakeholder feedback is documented but is only incorporated where it is a helpful and good idea or where the stakeholder has much authority or influence and can't be dissuaded. Trying to incorporate all feedback is generally impossible as ideas will conflict and go off on many tangents. Most typically, feedback is captured and prioritized with the full expectation that most of it won't influence your plans. Avoid secrecy or keeping your stakeholders to a small group. The more people who feel consulted about your initiative, the better things may go.
Identify StakeholdersList the stakeholders impacted by your program, project, initiative or policy.
Call For StakeholdersA wide communication that asks anyone with an interest in your initiative to step forward before a deadline.
Stakeholder AnalysisAnalyze the needs, authority and influence of stakeholders.
RACI MatrixCategorize each stakeholder as responsible, accountable, consulted or informed.
Stakeholder TransparencyCommunicate the list of stakeholders and RACI matrix.
Stakeholder Engagement PlanDocument a communication plan that spells out how stakeholders will be engaged.
Engagement Plan Sign-offRequire major stakeholders to sign-off on your communication plan.
Engage StakeholdersHold meetings and other communications with stakeholders to pitch your initiative and collect feedback.
Analyze FeedbackDocument and communicate feedback.
Requirements GatheringGather requirements from stakeholders who are responsible for requirements.
Stakeholder SaliencePrioritize the feedback of high authority or influential stakeholders not the most vocal stakeholders.
Communicate a PlanChange your plans to incorporate stakeholder feedback and requirements. Communicate this broadly.
Sell the PlanPitch the plan to stakeholders and handle objections.
Note ObjectionsNote remaining objections to the plan and retain all other stakeholder feedback.
Plan Sign-offRequire major stakeholders to approve your plan. This may require a push from sponsors or executive escalation.
Change ManagementThe executive process of building support for change and sidelining resistance to change.
Continued EngagementStakeholders are kept informed throughout the life of the initiative and given opportunities to give input to processes such as issue resolution and change request prioritization.