Strategy
Developing strategies to achieve objectives.Decision Making
Interpreting policy, principles and directives to make decisions in the context of uncertainty and change.Planning
Developing plans to implement strategy.Controls
Implementing internal controls that systematize policy and procedure.Organization
Organizing work and resources.Processes
Processes are repeated aspects of work that can be formalized as steps and procedures. Administrators design, implement and improve processes.Information Technology
Implementing applications and systems to improve productivity and efficiency.Measurement
Developing metrics, measurements and reports that can be used to drive improvements and provide transparency to stakeholders.Stakeholder Relationships
Managing relationships with stakeholders such as governments, communities and organizations.Risk Management
Identifying, analyzing and treating risk.Quality
Managing the quality of services with quality control, quality management and quality assurance techniques.Programs & Projects
Sponsoring, governing and managing programs and projects.Performance Management
Managing teams by setting goals and evaluating performance.Knowledge Management
Developing, capturing and utilizing knowledge.Finance
Developing, submitting and controlling budgets.Administration vs Management
Administration is the interpretation and implementation of policy. Management is the direction and control of resources to achieve objectives. The primary difference between these two terms is that managers are given more flexibility to achieve objectives in novel ways. Administrators are expected to follow conventions and standards. As such, management is associated with roles that require aggressive change and innovation. Administration is associated with roles that require compliance and standardization.| Overview: Administration | ||
Type | ||
Definition (1) | The interpretation and implementation of policy. | |
Definition (2) | The executive branch in presidential systems of government. | |
Related Concepts | ||
