
Audience analysis | Brand communications |
Brand storytelling | Change management – leading internal programs of change |
Charm offensive – actively working to influence stakeholders or the media | Communication planning |
Communication schedules | Communication strategy |
Community management | Community relations |
Content creation | Content management |
Content strategy | Copywriting |
Corporate social responsibility messaging | Corporate transparency |
Crisis communication | Customer communication |
Customer feedback | Data visualization and visual storytelling |
Developing presentations | Editorial planning |
Employee communication | Employee engagement |
Event planning and management | Executive communication and messaging |
External communication | Facility tours |
Flagship locations and product showrooms | Industry conferences and events |
Influencer marketing | Influencer relations |
Internal branding | Internal communication |
Investor relations | Key messaging |
Maintaining confidentiality and privacy | Marketing campaigns |
Marketing materials | Media analysis |
Media buying | Media coverage |
Media monitoring | Media outreach and relations |
Media planning | Media production |
Message consistency | Message framing |
Online engagement | Opinion research |
Press conferences | Press releases |
Product demonstrations | Product launches |
Product messaging | Public engagement |
Public relations campaigns | Public speaking |
Publicity management | Relationship building and management |
Reputation management | Sales and marketing alignment |
Sales collaterals | Social engagement |
Social media management | Stakeholder engagement |
Surveys | Urgent communication and scheduled communication |
Visual communication | White papers and thought leadership |
Overview: Communications Management | ||
Type | ||
Definition | The process of planning, delivering and monitoring communications for an organization, department or team. | |
Also Known As | Corporate CommunicationsCommunication Management | |
Related Concepts |