Plan change communications | Mission & vision |
Identify stakeholders | Anticipate objections and plan to handle them |
Build support amongst stakeholders | Form a change team |
Change communication campaign | Build a culture of disagree & commit – a time for feedback followed by support for change |
Performance management | Issue clearing |
Sideline resistance to change | Create accountability |
Give agents of change authority and resources | Reward agents of change |
Change visibility – promote change and be visible yourself | Celebrate wins |
Continue to accept feedback & improve the change | Launch change |
Measure business benefits | Promote success of change |
