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Performance requirements are specifications of the operational characteristics of a process, product or service. These set targets for speed, capacity, throughput, reliability, accuracy, fault tolerance and user experience. The following are common examples of performance requirements.
Response time | Concurrent user capacity | Transactions per minute | Transaction settlement times | Order fulfillment time | Data capacity | Data processing throughput | Data processing times | Notification times | Escalation times | Update times | Turnaround times | Cycle times | Scalability | Availability such as uptime | Downtime such as maximum maintenance windows | Efficiency such as resource utilization | Batch processing times | Startup time | Charging time | Page load time | Conversion time | Incident resolution time | Average handling time | First contact resolution | SLA conformance rate | Customer satisfaction | Customer feedback and ratings | User satisfaction | Employee satisfaction | Stakeholder satisfaction | Error rate |
More about performance requirements:
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