Functions
Objectives and goals that can be accomplished with the process. For example, "The process shall set up new customers in the billing system."Features
Tools and automation that accomplish functions. For example, "The billing manager shall receive a notification when a new customer is set up in the billing system."Workflow
Specifications of process orchestration and choreography with artifacts such as a flow diagram and set of business rules.Events
Requirements for event triggers and handling. For example, "An order with a value over $40,000 triggers the credit review process."Integration
Requirements for integration between processes, systems and data repositories. For example, a specification of how data will be mapped from a sales system to a billing system.Business Rules
Logic that is applied by the process. For example, "New customers may not order more than $700 in a day to an address other then their billing address."Performance
Performance requirements such as "the process shall have throughput of 300,000 orders an hour."Reliability
Reliability requirements such as "the order management interface shall achieve availability of 99.99%."Resilience
The ability to continue when risks become issues. For example, "order data will be backup up in multiple geographical locations on a hourly basis."Usability
Usability related requirements such as "It shall be possible to correct order data at any point during the process."Internal Controls
Requirements for internal controls such as "corrections of order data must be approved by an accounting manager and be recorded for audit purposes."Maintainability
Tools for maintaining inflight processes, data and systems. For example, "a button will be provided to delete an order that is in process."Non-Functional
Non-functional requirements is a catch-all term for requirements that don't relate to functions and features. For example, an information security subject matter expert may contribute security requirements for a process.Implementation
Implementation details such as requirements for a pilot launch.| Overview: Process Requirements | ||
Type | ||
Definition | Process requirements are documented expectations, targets and specifications for business processes. | |
Related Concepts | ||
