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A line of business is the set of products and services managed by a department or team. This can apply to any industry but is particularly common in banking and insurance. The structure of many organizations distributes responsibility for similar products to different teams. Lines of business may be divided by product type, customer size, customer needs, channel and brand. The following are examples.
Consumer BankingBanking products for individuals including credit cards, loans, mortgages and bank accounts.Small Business BankingBanking products for firms that have less than 100 employees such as commercial mortgages and corporate credit cards.Mergers & AcquisitionsA line of business offered by investment banks to advise clients in areas such as legal structure, valuation, financing, capital structure, taxation and other considerations.
Property & Casualty InsuranceInsurance for individuals and businesses related to health, life and property such as automobiles and homes.Reinsurance Selling insurance to other insurance companies. Or more precisely, agreeing to cover certain types of claims for a fee.Retail BrokerageProducts that allow individual investors to buy securities such as stocks.Wealth Management Banking services for high net worth individuals.
Large AccountsA line of business in a software company that is responsible for sales and service to large customers who may be provided services such as customized support.NotesThe term line of business is useful when similar products are considered completely different based on the customer. For example, loans to individual customers are very different from loans to large businesses.|
Type | | Definition | A set of products that are grouped together under one department or team based on factors such as product type, customer size, customer needs, channel and brand. | Related Concepts | |
Business Analysis
This is the complete list of articles we have written about business analysis.
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A list of business analysis techniques and deliverables.
The common types and formats of requirements.
The difference between business analysis and business architecture.
A few examples of common process gaps.
A definition of best in class with examples.
The common types of data analysis.
Common types of technical feasibility.
The common types of requirements elicitation.
A definition of requirements management with examples.
The common types of specification.
An extensive list of business strategies.
A reasonably comprehensive guide to strategy.
The difference between a baseline and a benchmark.
A definition of strategy vs tactics with two examples.
A few sources of competitive advantage for businesses.
A list of macro environment components.
The difference between competitive advantage and distinctive capability.
An overview of a common business strategy.
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