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What is Root Cause Analysis?

 , December 13, 2015 updated on December 10, 2016
Root cause analysis is the process of finding the starting point in a chain of cause-and-effect reactions. It is often used to determine the root cause of an incident for the purposes of problem management. The idea is that it's more effective to fix the cause of a problem rather than addressing symptoms.
Overview: Root Cause Analysis
TypeProblem Solving
DefinitionDetermining the starting point in a chain of cause-and-effect reactions.
ValueFixing the root cause of a problem as opposed to treating symptoms.
Related ConceptsTroubleshooting

Root Cause

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