|Overview: Root Cause Analysis|
|Definition||Determining the starting point in a chain of cause-and-effect reactions.|
|Value||Fixing the root cause of a problem as opposed to treating symptoms.|
What is Root Cause Analysis?
John Spacey, December 13, 2015 updated on December 10, 2016
Root cause analysis is the process of finding the starting point in a chain of cause-and-effect reactions. It is often used to determine the root cause of an incident for the purposes of problem management. The idea is that it's more effective to fix the cause of a problem rather than addressing symptoms.
Root CauseThis is the complete list of articles we have written about root cause.
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