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A failure cause is the most direct and obvious cause of a failure.A root cause is a fundamental, underlying or initiating cause of failure.The DifferenceA failure cause is the most direct reason that something failed. If an employee loses an unsecured laptop filled with confidential business data at a bar, the cause of the failure cause might be labeled human error.
A root cause requires analysis that looks at the fundamental reasons that a failure occurred. This considers deeper issues such as processes, systems, designs and chains of events. In the above example, a root cause might be that laptop wasn't properly encrypted or that policy didn't prevent the laptop from leaving a secure location.Root cause is a broad concept. When different teams analyze the same incident, they often come up with different root causes. Nevertheless, addressing a root cause is often more effective at managing risks and improving things than focusing on failure cause.
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| Failure Cause | Root Cause | Definition | The most direct cause of a failure. | The fundamental issue or chain-of-events that leads to a failure. |
Root Cause
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