AccessProviding more people with access to something that tends to be exclusive such as education. | AestheticsPursuit of style and compelling designs. |
AuthenticityBeing truly immersed in your product such that you're not doing things just for the money. | CommunicationHelping customers to communicate / collaborate / cooperate. |
CommunityTo address community issues or provide infrastructure or services that benefit a community. | Competitive AdvantageProducing a competitive advantage for your customers. |
ConnectednessCreating social connectedness, inclusion and belonging. | Cost & PriceMaking things cost efficient and affordable for the customer. |
Customer ExperienceCustomer experience such as a restaurant that exists to cook up delicious food. | Customer NeedsBetter serving a customer need than the competition. |
Customer ProblemsSolving customer problems. | Customer SuccessHelping customers to achieve a goal. |
Cutting EdgeProducing the most advanced product available at a point in time. | EmotionAppeals to emotion such as claims that you will "inspire." |
EmployeesTo be a good place to work. | Environmental ImpactTo reduce the environmental impact of an industry. |
Environmental IssuesHelping to solve an environmental issue. | Epic ExperienceCreating deeply meaningful or thrilling experiences. |
FutureLeading an industry to define the future of that industry. | HealthProviding health and wellness related things such as wholesome food. |
High StandardsDoing things more diligently than the competition. | Human ExperienceOffering some element of the human experience such as entertainment. |
Human PotentialHelping customers to reach their potential in areas such as creativity. | Human SpiritTo represent or encourage some element of the human spirit such as trust. |
IndividualismTo treat the customer as an individual with unique needs and perspectives. | InformationInforming customers or educating them. |
InventionPursuit of research and development / vague claims about innovation. | LifestyleHelping the customer to achieve a lifestyle. |
LuxuryTo deliver high status and/or indulgent experiences. | Made HereMaking things domestically or locally that are usually imported. |
MarketsCreating markets / reaching markets. | MaterialsThe quality of ingredients and materials. For example, a furniture maker that is obsessed with wood quality. |
PerformanceProducts or services that outperform the competition. | PrinciplesLiving up to a set of moral or ethical principles. |
ProductivityHelping customers do more with time. | Professional StandardsProfessional standards such as a real estate agent who does their due diligence and doesn't bend the truth. |
QualityTo deliver superior quality. | Quality of LifeImproving the lives of customers. |
ReputationTo earn a good reputation such as a hotel that exists to earn a reputation for superior hospitality. | Safety & SecurityReducing safety and security risks for customers. |
ServiceSuperior customer service / service experience. | ShareholdersDelivering value for investors such as profits and low risk. |
SimplicityMaking something complex more simple. | SocialAddressing a social issue. |
Social StatusProducing some type of social status such as conspicuous consumption. | TailoringAccommodating the customer / personalizing / customizing. |
TraditionSustaining some legacy or tradition such as craft production. | TransformationPushing for industry wide change. |
Unmet NeedsMeeting an unmet customer need such as a medication for a previously untreatable condition. | UsabilityBeing the product or service that is most pleasing to use. |
ValueBetter value for money than your competitors. | VisionAchieving some stated vision of the future. |
Overview: Business Why | ||
Type | ||
Definition (1) | A statement of the purpose of a business. | |
Definition (2) | A statement of why a business has value to stakeholders, particularly customers. | |
Related Concepts |