Business Continuity PlanningPlanning how to continue business operations in the event of disasters and other major adverse events.
Containment StrategyA plan to limit the impact of a crisis.
Contingency CommunicationPreplanning how communications will work in various crisis scenarios.
Contingency PlanningPreplanning what you will do in various crisis scenarios.
Crisis CommunicationThe process of coordinating crisis response and communicating to stakeholders such as employees, business units, investors, partners, media, governments and the public.
Crisis PreventionBuilding resilience, standards and good practices into your business to avoid a crisis in the first place.
Crisis RecoveryRestoring normal business.
Crisis ResolutionAddressing the root cause of a crisis.
Crisis TeamAssembling a team to manage a crisis. This will include a leader who owns the crisis management effort.
Crisis TrainingTraining that prepares employees for possible crisis scenarios.
Damage ControlStop-gap measures to mitigate the effects of a crisis.
Emergency PlanningPlanning and preparing for emergencies e.g. storing emergency kits at office locations.
Incident ManagementThe process of resolving the symptoms of a problem.
Media RelationsEngaging the media during a crisis.
Problem ManagementThe process of resolving the root cause of a problem.
Rapid ResponseBeing prepared to detect and respond to a crisis quickly.
Recovery StrategyA plan to address the root cause of a crisis.
Risk AssessmentIdentifying and assessing risks before they occur.
Risk ManagementThe process of identifying, assessing, treating and monitoring risk.
Stakeholder OutreachEngaging stakeholders during a crisis.