Increase revenue | Increase market share |
Automate work | Support decisions with data and data analysis |
Reduce overhead cost | Reduce unit cost |
Improve design quality | Improve build quality |
Add product features and functions | Improve product differentiation |
Improve service quality | Improve service culture |
Improve product or service reliability | Increase customer satisfaction |
Increase brand recognition | Increase employee productivity |
Eliminate waste | Streamline processes |
Increase throughput such as the output of a production line | Decrease turnaround time |
Launch new products | Enter new markets |
Achieve market penetration | Diversify revenue |
Solve customer problems | Improve the customer experience |
Increase customer loyalty – customers that purchase regularly | Decrease customer acquisition cost |
Improve customer retention | Build business capabilities |
Build competitive advantages | Improve information security |
Achieve regulatory compliance | Reduce environmental impact |
Improve workplace safety | Improve working conditions |
Increase employee productivity | Increase accountability and internal transparency |
Manage risks | Mitigate a risk |
Monitor risks | Solve a business problem |
Support business processes with data | Introduce or improve productivity tools |
Improve data quality | Integrate systems to reduce errors, cut costs or improve turnaround time |
Integrate systems to support functions and features | Use facilities or capital more efficiently |
Support partnerships with functions such as integration | Implement internal controls |
Create transparency | Standardize work outputs |
Test a concept | Create new knowledge |
Create intellectual property | Improve work quality |
Reduce time to market | Reduce the cost of future changes |
Improve the speed of future changes | Build resilience such as disaster preparedness |
Support creative processes | Support strategy and planning |
Support cross-functional collaboration | Provide measurement, metrics and reporting capabilities |