
Roles & Responsibilities
The process of planning the structure of your team including roles, responsibilities, authority and reporting lines.Task analysis | Job design |
Job descriptions | Organizational chart for team |
Reporting structure such as matrix management | Delegation processes |
Succession planning | Team culture including informal roles such as leadership and mentors |
Team Strategy
Developing a strategy at the level of your team. This typically has to align to the strategy of your department and organization.SWOT analysis | Strategic objectives |
Identify metrics and KPIs | Gap analysis |
Strategy formation | Return on investment analysis |
Strategy prioritization | Targets and milestones |
Assign resources to each strategy | Schedule, budget and road map |
Budget approvals | Stakeholder reviews of plan |
Plan approvals | Team strategy – pulls all the artifacts above together in a unified plan |
Goal Setting
The process of assigning work to team members and agreeing to performance goals at the beginning of a year. This begins with a set of team goals and progresses to assigning work to team members and establishing SMART goals that can be used to evaluate performance.Team goals | Work assignments |
Employee proposes set of objectives for work assignments | Managers work with employees to refine these objectives |
Employee and manager agree to performance objectives and both sign-off on a final set of targets |
Action Planning
The ongoing process of assigning work as action items. These are often tracked in a team report or similar artifact that is updated in weekly meetings.Identifying and assigning action items | Setting expectations for work |
Action planning | Progress tracking |
Issue logging and clearing | Team reporting |