Align technology to business needs | Application development |
Application integration | Application management |
Assess new technologies | Asset management |
Automate business processes | Availability management |
Backup & recovery processes | Budget control |
Budget planning | Build high-performing teams |
Business continuity planning | Business process improvement & re-engineering |
Capacity planning | Change management |
Communication strategy | Compliance management |
Compliance monitoring | Configuration management |
Content management | Continual service improvement |
Contract negotiation | Cost optimization |
Cyber threat analysis | Cybersecurity management |
Data analysis | Data governance |
Data management | Data privacy compliance |
Deliver IT services | Demand management |
DevOps management | Digital transformation |
Disaster planning | Disaster recovery |
Document management | Ecommerce strategies |
Enterprise architecture | Enterprise mobility strategies |
IT architecture | IT asset management |
IT governance | IT metrics |
IT operations | IT procurement |
IT quality assurance | IT reporting |
IT service management | IT standards adoption |
IT transparency | Incident management |
Information governance processes | Information security |
Infrastructure design | Infrastructure management |
Infrastructure strategy | Knowledge management processes |
Lead and manage IT teams | Maintenance management |
Manage IT operations | Manage legacy systems |
Manage network infrastructure | Manage operational risk |
Manage product development | Manage software testing |
Manage stakeholder relationships | Manage supplier relationships |
Manage systems integration | Manage team performance |
Manage technical support | Manage vendor relationships |
Network management | Operational risk management |
Outsourcing management | Performance management for IT teams |
Problem management | Procurement management |
Program management | Project management practices |
R&D management | Recruit IT talent |
Reduce business cost and improve efficiency | Release management |
Security architecture | Service delivery |
Service desk management | Service level management |
Service management | Service operations |
Software architecture and design | Software development processes |
Stakeholder management | System architecture and design |
Systems integration | Technology R&D projects |
Technology assessments | Technology governance |
Technology innovation | Technology roadmaps |
Technology strategy | Technology strategy |
Training and development for IT teams | User experience design practices |
User training programs | Vendor management |
Vendor scorecards |