A-Z Popular New Top Search »
Technology
 
Technology Guides
Analytics
Automation
Coding
Controls
IT Metrics
Budget Variance
Capability Rate
Change Request Cycle Time
top   »  information technology   »  it management   »  it metrics   »  capability rate

What is a Capability Rate?

 , updated on
A capability rate is class of metrics that are used to measure the technical capabilities of business entities such as processes, products and customers. They are used to measure business-technology alignment factors such as whether a product is set up for billing or customer relationship management.

Overview

A capability rate metric can be constructed with any combination of a business entity and a technology capability.
Business Entities
Technology Capabilities
Products, Customers, Processes ...
Automation, reporting, dashboards, knowledge management, audit trail, billing, customer relationship management, self service ...
The resulting metrics provide a view of technical capabilities of departments, teams, processes and products.
Overview: Capability Rate
Type
Business Metric
Definition
A class of metrics that indicate the current technical capabilities of business units, processes and products.
Value
Visibility into business-technology alignment, risk, quality, compliance and productivity issues.
Examples
78% of products are available on our ecommerce channel
42% of processes are security managed
87% of processes have an audit trail
56% of key operations processes are semi-automated
67% of customers use our website
76% of our salespeople actively use our customer relationship management platform
Related Concepts
Information Technology Metrics

Information Technology Metrics

This is the complete list of articles we have written about information technology metrics.
Capability Rate
Defect Density
Incidents
IT Examples
Lines Of Code
MTTR
Story Points
More ...
If you enjoyed this page, please consider bookmarking Simplicable.
 
Cite »

IT Metrics

A list of commonly used IT metrics.

Baseline vs Benchmark

The difference between a baseline and a benchmark.

Metrics vs Measurements

The difference between a metric and a measurement.

Error Rate

Common examples of error rate metrics.

System Analysis Examples

An overview of system analysis with examples.

Top

Simplicable is a study site that has been updated daily since 2010.

Business Theory

A list of interesting business theories.

Knowledge Work

A definition of knowledge work with examples.

Office Politics

A list of social processes, absurdities and strategies related to office politics.

Product Development

A guide to product development.

Types Of Knowledge

The differences between types of knowledge.

Trough Of Sorrow

An overview of the trough of sorrow.

Business Models

A list of common business models.

Marketing

A list of key marketing strategies.

Competitive Advantage

A few sources of competitive advantage for businesses.

Trending

The most popular articles on Simplicable in the past day.

New Articles

Recent posts or updates on Simplicable.
Site Map
Communication
Compliance
Networking
Computing
Creativity
Cryptography
Data
Design
Design Thinking
Governance
Information Security
Information Technology
Infrastructure
Knowledge Management
Management
Metrics
Organizational Culture
Problem Solving
Productivity
Project Management
Quality
Risk Management
Science
More ...
© 2010-2024 Simplicable. All Rights Reserved. Reproduction of materials found on this site, in any form, without explicit permission is prohibited.

View credits & copyrights or citation information for this page.

Home About     Privacy Policy     Cookies Terms of Use     Contact Us Search


Cookies help us deliver our services. You have choices regarding these cookies. Please visit our privacy policy, cookie policy and consent tool to learn more.


Copyright 2002-2024 Simplicable. All rights reserved. This material may not be published, broadcast, rewritten, redistributed or translated. Report violations here.